According to a new market
research report, "Cloud-Based
ITSM Market by Solution (Service Portfolio Management, Change &
Configuration Management, Service Desk Software, Operations & Performance
Management, Dashboard, Reporting, & Analytics), Service, Vertical, &
Region - Global Forecast to 2021", published by MarketsandMarkets, the
global market is estimated to grow from USD 4.41 Billion in
2016 to USD
8.78 Billion by 2021, at a
Compound Annual Growth Rate (CAGR) of 14.8% from 2016 to 2021.
Browse 58 market data
Tables with 57 Figures spread through 167 Pages and in-depth TOC on "Cloud-Based ITSM Market"
http://www.marketsandmarkets.com/Market-Reports/cloud-based-itsm-market-261087410.html
Early buyers will receive 10% customization on this report.
Early buyers will receive 10% customization on this report.
The operations and
performance management solutions are expected to dominate the market from 2016
to 2021. This is due to the everyday need to maintain and manage organizational
IT infrastructure and services. Furthermore, due to the increasing adoption of
BYOD trends in enterprises, dashboard, reporting, and analytics solutions are
expected to gain traction in the next 5 years.
Telecom and IT segment to
grow at the highest rate during the forecast period
The telecom and IT segment is
expected to grow at a rapid rate from 2016 to 2021 in the Cloud-Based ITSM
Market. The high growth rate can be attributed to the increased usage of
smartphones and tablets across IT organizations. The healthcare and life
science segment is expected to contribute the largest market share in the
Cloud-Based ITSM Market in 2016. The market is also projected to witness growth
in the travel and hospitality, manufacturing, and education segment during the
forecast period.
North
America is
expected to contribute the largest market share during the forecast period
North
America is expected to have the largest market share and dominate
the Cloud-Based ITSM Market from 2016 to 2021, due to the rapid adoption of
BYOD policies for enhanced productivity, employee satisfaction, and cost
effectiveness. These policies require remote accessibility of information,
which is facilitated by cloud-based ITSM solutions. Latin America offers potential growth opportunities,
as there is rise in technology penetration and organizations are focusing on
offering better customer experience to differentiate themselves from the
competitors.
The major vendors in the
Cloud-Based ITSM Market include BMC Software, Inc., CA Technologies,
ServiceNow, Cherwell Software, LLC, Hewlett Packard Enterprise Company, and
HEAT Software USA, Inc., along with others. The report also includes
key innovators in the market, such as ManageEngine (Zoho Corporation),
CloudHealth Technologies, SysAid Technologies Ltd., Serena Software, Inc., and
LANDesk Software, Inc.
The report covers detailed
information regarding the major factors influencing the growth of the Cloud-Based ITSM Market, such
as drivers, restraints, challenges, and opportunities. A detailed analysis of
the key industry players has been included to provide insights into their
business overview, products and services, key strategies, new product launches,
mergers and acquisitions, partnerships, agreements, collaborations, and recent
developments associated with the Cloud-Based ITSM Market.
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